Hiring a cleaner can feel like a luxury, but knowing what to do when a cleaner is at your house can make the whole process smoother for everyone involved. Whether it’s your first time or you’re trying to get more comfortable with a regular cleaning schedule, this guide covers all the basics—and then some.
Let’s walk through everything you need to know, from prep to follow-up, with practical advice and good etiquette sprinkled in.
Understanding the Role of a Professional Cleaner
Professional cleaners typically offer a wide range of services—from dusting and vacuuming to deep cleaning kitchens, bathrooms, and everything in between. But it’s crucial to know exactly what your cleaner will be doing during their visit. Some might specialize in surface-level tidying, while others offer detailed organizing or even laundry services.
Boundaries and Expectations
Keep in mind that cleaners aren’t usually expected to wash dishes, fold laundry (unless agreed upon), or declutter personal items. That’s why setting expectations from the get-go is key to avoiding awkward misunderstandings.
Preparing for the Cleaner’s Arrival
Before your cleaner arrives, take a few moments to do a quick sweep of your own:
- Tidy up surfaces – Put away clutter like clothes, toys, or loose papers so the cleaner can do their job effectively.
- Secure valuables – While trust is essential, it’s wise to store away jewelry, cash, and important documents.
- Make pet or child arrangements – Not all cleaners are comfortable around pets or children, and it helps everyone focus.
Should You Stay or Leave While They Clean?
This is one of the most common questions people ask. There’s no one-size-fits-all answer, but consider these pros and cons:
Staying Home:
- Pros: You’re there if they have questions or need access to something.
- Cons: It can feel a bit awkward and might get in their way.
Leaving Home:
- Pros: Gives them space to work uninterrupted.
- Cons: Requires a lot of trust and planning (keys, alarms, etc.).
Some folks compromise by working in a specific room or going for a walk during the session.
Communicating Your Cleaning Priorities
Every home is different. A quick chat or checklist goes a long way in letting your cleaner know what matters to you. Want the bathroom floors done extra well? Allergic to certain products? Speak up early!
Respecting the Cleaner’s Space and Workflow
Your cleaner is a pro. Try not to hover or micromanage. Once the job begins, it’s best to let them do what they’re good at. If they need something, they’ll ask.
Providing Access and Supplies
- Entry logistics: If you won’t be home, make sure there’s a spare key or code provided securely.
- Cleaning supplies: Most professionals bring their own, but it’s good to double-check ahead of time.
Etiquette Tips While the Cleaner Is in Your Home
Basic courtesy goes a long way. Greet them politely, introduce yourself (if it’s a new person), and maybe offer a glass of water. Just don’t go overboard—they’re there to work, after all.
Managing Pets During the Cleaning Visit
Dogs barking at vacuums? Cats darting underfoot? It’s a recipe for chaos. Try to keep pets in a separate room or crate, especially if they’re easily startled.
Children and Cleaners: Safety and Respect
Teach your kids early to respect the cleaner’s presence. No following them around or leaving toys all over. It’s also helpful to keep kids entertained in another part of the house.
Handling Noise and Distractions
Cleaning involves a lot of movement and sometimes loud equipment like vacuums. Here’s how to minimize disruptions:
- Working from home? Use noise-canceling headphones or move to a quieter room.
- Streaming TV or music? Lower the volume or turn it off entirely—it helps maintain focus on both sides.
- Phone calls: Step into another room so both you and the cleaner can stay on task.
How to Check the Quality of the Cleaning
After your cleaner leaves, it’s okay to do a once-over to make sure everything meets your expectations. Here’s what to look out for:
- Bathroom corners and grout lines – Are they scrubbed clean?
- Behind and under furniture – Any visible dust or debris?
- Kitchen counters and sinks – Should look shiny and crumb-free.
- Floors – Vacuumed or mopped with no sticky spots or streaks.
Don’t forget to compliment what’s done well—positivity builds great working relationships.
Providing Feedback to Your Cleaner
Communication is key. If something was missed or needs more attention, tell them kindly and clearly. Try phrases like:
“Hey, the bathroom looks amazing—do you mind giving the kitchen backsplash a deeper scrub next time?”
If you’re super pleased, let them know too. Everyone likes to feel appreciated!
Tipping: Is It Necessary?
Tipping is not always required but is definitely appreciated, especially for excellent service. Here’s a quick breakdown:
| Service Type | Suggested Tip |
|---|---|
| One-time cleaning | $10–$20 per visit |
| Regular cleaner | $15–$25 monthly or occasional gift |
| Deep cleaning | 15–20% of total cost |
In some regions or with agency-based cleaners, tips might already be included, so it’s best to ask.
Scheduling Regular Cleaning Services
If you’re happy with the results, consider making the cleaning a regular occurrence. Benefits include:
- Consistency – You’ll always know when your house will be clean.
- Stronger rapport – The cleaner gets familiar with your preferences.
- Better rates – Some professionals offer discounts for recurring clients.
Weekly, bi-weekly, or monthly plans are common—pick what fits your budget and lifestyle.
Common Mistakes to Avoid When Hiring a Cleaner
Even with the best intentions, people sometimes misstep. Here’s what to avoid:
- Micromanaging – Let professionals handle their tasks.
- Failing to communicate – Don’t assume the cleaner knows what you want.
- Skipping prep – A 5-minute tidy-up makes their job easier.
- Not checking references or reviews – Always do your homework when hiring someone new.
Safety and Security Concerns
It’s totally normal to feel cautious about letting someone into your space. If it gives you peace of mind:
- Use a visible security camera in common areas.
- Lock away personal items and sensitive documents.
- Request ID or work references if it’s a new cleaner.
But always remember—respect and trust go both ways.
Final Thoughts on Creating a Respectful Environment
Having someone clean your home is both a convenience and a partnership. When you treat your cleaner with kindness and fairness, the results are always better.
You might even consider leaving a thank-you note or small token of appreciation once in a while. It’s a small gesture that can mean a lot.
Conclusion
Knowing what to do when a cleaner is at your house helps you get the most out of your service while maintaining a positive, respectful environment. From clear communication to simple acts of courtesy, these steps can lead to a cleaner home and a better experience for everyone involved.
FAQs
1. Should I clean before the cleaner comes?
Yes—just a basic tidy-up to remove clutter so they can focus on actual cleaning tasks.
2. Do I need to be home during the cleaning?
Not necessarily. It’s totally fine to leave if access is arranged and both parties are comfortable.
3. What if I’m not happy with the cleaning job?
Speak up politely and clearly. Most professionals are happy to make things right.
4. Can I ask my cleaner to use eco-friendly products?
Absolutely! Just be sure to communicate this ahead of time or provide the products.
5. Is tipping required every time?
Not required, but appreciated. Especially for one-off or extra work.
6. What do I do with my pets during cleaning?
Secure them in a separate area or crate them to avoid distractions and safety concerns.
